Their work is performed under the watchful eye of experienced team leaders, who continuously monitor the quality of work and consistency in accordance with the client’s instructions. They also organize education and training, including SDI, NLP, dialogue courses, advice on handling demanding customers, and sales techniques.

We are aware that the excellence of our service also depends on employee satisfaction. Our agents are provided with a positive work environment, which affords them a continuous personal development. Their positive attitude is reflected in the communication with customers, who appreciate this personal approach.