Callcentris is a 24-hour State-of-the-Art and high value contact center, specializing in customer care and administrative support. We utilize well trained, highly fluent support staff to provide polite and concise support to professional environments. Our work process ensures seamless support between in-office staff and our support professionals.
Callcentris provides a level of service that will exceed your expectations and the needs of your customers
The services we provide ensure that your business and your customers achieve the resolution needed with the highest level of care possible.
The decision to employ an outsourced contact center is widespread and long acknowledged to be an effective solution.
We use specifically designed programs to keep track of contacts, produce customizable reports and inform our clients. We also utilize high-capacity telephone, chat, email, web and database servers, operating in our private cloud. This includes customized and unique customer care phone numbers that are assigned to your business.
As a rule high-end equipment with redundancy (where possible) is used.